Did you know that you can view your current and past requests sent to the Learning Centre at it@landfood.ubc.ca? To do so, go to https://ubc.service-now.com/selfservice?id=ubcit_tickets, then login with your CWL ID.
ServiceNow is the request ticketing system used by the LFS Learning Centre, as well as central units such as UBCIT and CTLT. The ServiceNow portal includes the View My Tickets page, which will display all of your requests, not just the ones that you sent to the Learning Centre.
In addition to your tickets, the https://ubc.service-now.com/selfservice site provides access to other useful resources such as the IT and Workday knowledge FAQs.