Setting up backchannels on Zoom during online exams

Setting up a backchannel for communications between instructor and TAs can help ensure online exams run smoothly. UBC recommends and approves of using Microsoft Teams for this (unofficially we’ve also heard of people using Slack, WhatsApp and other messaging services). 

To set up a backchannel, open the chat on Teams and click on ‘New Chat’ (Ctrl+N/Command+N). Enter the names of all the members on the invigilation team and send a message. You can also rename the group chat for clarity.

Contact the LFS Learning Centre at for more information.