UBC’s Executive has mandated new measures for securing personal information (PI, PI definitions). You can read more on the increased security at https://privacymatters.ubc.ca/covid19_increased_security.
What Needs to be Installed?
- Cisco AMP (Anti virus software)
- Cisco VPN Umbrella (Malware filtering)
You must uninstall Sophos Antivirus if it is present on your computer. UBC’s Sophos license expires on July 29, 2020.
Encryption
If you handle a significant amount of high to very high risk personal information, your computer must be encrypted. We encourage you to contact us at it@landfood.ubc.ca for consultation.
https://privacymatters.ubc.ca/encrypt-my-devices#self-encrypt has detailed information on encrypting your computer. Select the tab for your computer’s operating system to see the relevant instructions.
Installing the packages on your own
You can download the Cisco AMP and Umbrella packages from https://download.ubc.ca for your personally owned computer.
For UBC owned computers that you self manage. Use these instructions to map a network drive to the LFS Team Share. The network address is \\file.ubc.ca\team\lfs\_IT_Software . Log in using your EAD (CWL) account. There is an installation instructions document that you can open using Notepad in the _IT_Software folder.
Booking a service time slot with us
If you prefer, you can make an appointment for installing the security software. You need to connect to the UBC VPN to access the service calendar.
Next, download the TeamViewer Quick Support package from https://get.teamviewer.com/6w25was and save it to your desktop. Send the Teamviewer partner ID to it@landfood.ubc.ca .
Questions or concerns
Please reach out to us at it@landfood.ubc.ca.