How-To Documentation
Pre-Assigning Users to Breakout Rooms in Zoom
Zoom has a feature that allows instructors to assign the students to pre-assigned breakout rooms. Since students may not have UBC Zoom accounts, instructors can do this using a CSV file and the email ID of their Zoom accounts. Once the students have provided those emails, instructors can login to ubc.zoom.us and upload the file to the […]
Sep 03, 2020
Looking Your Best Online
Take a look at our recommendations to look your best when interacting with others online.
Jul 02, 2020
Sign PDF Documents digitally
Need to sign and share a PDF document but don't have a printer? Follow these instructions to sign your PDF document digitally.
May 06, 2020
Virtual Background Tutorial (Windows Only)
Follow the instructions in this tutorial to learn how to use virtual backgrounds on your preferred video conferencing software.
Apr 20, 2020
Adobe Creative Cloud Login Instructions
If you get a message requesting you to sign in when trying to access your Adobe products, follow the steps in this post to sign in with your CWL.
Mar 04, 2020
Share your Outlook Calendar
If you are looking for instructions on how to share your Outlook calendar with other users, here's how. Instructions are available for both Windows and macOS.
Feb 11, 2020
Outlook Patch
Outlook users getting prompted to input their UBC email password repeatedly with no success, run this registry patch. Only works for Windows Outlook client. Check this post for detailed instructions and the download link.
Jan 22, 2020
MFA Device Registration
All services and applications that require a CWL and password to access will now also require a second factor of authentication at the initial login. Learn how to set it up now.
Aug 09, 2019